Welcome to our Compliments page

We want to celebrate our staff and and the things that you have told us work well at the practice. If a member of staff has done a brilliant job, please let us know. We share these with our whole team, and it can be extremely uplifting to know you are making a difference. 

Here are some compliments we have received:

  • Compliment for one of our doctors – ‘’my concerns were listened to with empathy and kindness.’’ 
  • Compliment for our Pharmacy Technician – ‘’he was delightful, attentive, considerate, patient and knowledgeable.’’ 
  • ‘’The receptionists are most helpful and friendly. I could not fault them; nothing is too much trouble.’’  
  • ‘’Thank you to the staff at Robin Lane Health and Wellbeing Centre for such an excellent service.’’ 
  • Compliment for one of our receptionists – ‘’your receptionist was amazing and very information, efficient and great customer service.’’ 
  • ‘’I have found this practice to be extremely efficient. The treatment and expertise I have experienced at Robin Lane has been amazing.  
  • Compliment for one of our doctors – ‘’grateful as always for the exemplary service received from you and your team throughout the years at the practice.’’ 
  • ‘’Everyone has been amazing, patient and helpful.’’ 
  • Compliment for one of our doctors – ‘’I arrived home and felt so much better in myself just talking everything through with you. I cannot tell you how grateful I am. You listened and that really helped.’’ 
  • Compliment for one of our Nurses – ‘’she made me feel at ease, I was nervous when I came to my appointment, but she put me at ease straight away and reassured me.’’ 
  • ‘’This is a short note of appreciation to say thanks on behalf of my sons for the kindness, care and consideration shown to them over the years by all the Doctors, Nurses and staff at Robin Lane.’’ 

You can leave us a compliment here: Compliments, Comments, Complaints – Robin Lane Health and Wellbeing Centre (robinlanehwc.co.uk)