Medical Records

On the 01st of November 2022, patients will be able to view their full medical records online by using their current online access. The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time. We’re now letting you see all the information within your health record automatically. If you are over 16 and have an online account, such as through the NHS App, NHS website, or another online primary care service, you will now be able to see all future notes and health records from your doctor (GP). Some people can already access this feature, this won’t change for you. This means that you will be able to see notes from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or other specialists. You will only be able to see information from 01st November 2022. For most people, access will be automatic, and you won’t need to do anything.
Your doctor (GP) may talk to you to discuss test results before you are able to see some of your information on the app. Your doctor (GP) may also talk to you before your full records access is given to make sure that having access is of benefit to you. There might be some sensitive information on your record, so you should talk to your doctor if you have any concerns.
These changes only apply to people with online accounts. If you do not want an online account, you can still access your health records by requesting this information through reception. The changes also only apply to personal information about you. If you are a carer and would like to see information about someone you care for, speak to reception staff.
The NHS App, website and other online services are all very secure, so no one is able to access your information except you. You’ll need to make sure you protect your login details. Don’t share your password with anyone as they will then have access to your personal information.
If you do not want to see your health record, or if you would like more information about these changes, please speak to our reception staff.
For more information, please visit How to get your medical records – NHS ( .


Remember to keep your log in details private and secure.

We take the security of your information very seriously. By working with TPP, the company that provides the computer system for our practice, we can ensure that the information you provide when using the online services portal is protected. All communication with TPP website are encrypted, using the same high security that major banks use for their internet transactions. Only you can see the personal information you enter as long as you keep your log in details private. The website is administered at a remote high-security site managed by TPP, not the practice. There is no possibility of unauthorised access.
Using the most up to date version of your web browser also improves security of information. Remember to close the browser after use, especially if this is a shared computer, phone or tablet.