When you are unwell it is important to choose the most appropriate way of getting help. Below are some suggestions for where to go for different kinds of issues, in order of severity.
Consider Self Care
A lot of illnesses can be treated in your home with a well stocked medical cabinet
Call the NHS 111 service
This service offers confidential medical advice and information by telephone.
See your local Pharmacist
Your local pharmacist can give you confidential advice on a range of minor illnersses.
Visit A&E or call 999
Hospital and emergency care for people with urgent, life threatening problems.
Local Minor Injuries Units
Use your local minor injuries unit if you need medical treatment or advice which does not need a visit to A&E or a medical appointment.
Some examples of problems they deal with:
- Muscle or joint injuries
Your closest one is:
St Georges Minor Injuries Unit – St. Georges Road, Leeds, LS10 4UZ.
You do not need to book an appointment, this is a “walk in” service.
You can contact the unit via telephone by calling 0330 311 5106
The unit is open from 08:00 til 23:00 every day except Fridays when it is open 08:00 til 21:30.
Appointments at Robin Lane
Please do not attend the practice to book an appointment.
GP appointments are released online or on the telephone at 8am for the same day.
Some of these will also be released online from 7pm the evening before.
If you are not calling to book a GP appointment, please consider calling at a quieter time, for example between 10:00 12:30 or after 14:00.
If you are registered for online services you can book appointments online here.
Please make one appointment for each member of the family who needs to be seen. We try to keep to time but please be patient if someone before you takes longer than planned. Appointments are normally ten minute slots and so if you have a complicated problem, or more than one problem, please ask for a longer appointment. It is practice policy to allow patients to choose whichever doctor they wish to attend in the practice.
If you are not able to attend your appointment, please let us know in time so that the time can be used for someone else. If you are more than 15 minutes late for an appointment you may be asked to re-book.
We also offer some weekday late and weekend appointments at our neighbouring practice The Gables as part of the extended hours scheme.
If you feel that your problem is urgent we can fit you in to see a doctor on the same day. The receptionist may put you in touch with one of the doctors so that your condition can be assessed.
You can also send the practice an electronic consultation by click here.
Just complete a simple form, which is sent to the practice for triage, after which we will contact you advising the best course of action.
Need help with something non-medical?
The term ‘social prescribing’ is used to describe a service which supports people to access a range of non-medical services and activities in their local area.
Social prescribing can help people with different social, emotional or practical needs to find the right support and improve their health and wellbeing.
The service can help you:
- Get support to improve your physical health.
- Find employment or volunteering opportunities or learn a new skill.
- Tackle money, housing, work or benefits issues.
- Cope with a particular condition or difficulty.
- Access ways of improving your emotional welfare such as befriending schemes, peer support or arts and leisure activities.
Our local service is run by Patient Empowerment Project (PEP).