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How do I…

We would be delighted to welcome you as a patient at Robin Lane. Simply come to surgery with photographic ID and proof of address (utility bill or other). You will need to complete a registration form and a health questionnaire for the surgery. If you are registering a baby we require that the parent / legal guardian with whom they live, is also registered with the practice.

We offer a variety of appointments with different types of clinician. We release some appointments daily at 8am for the same day or next day the following week.

Telephone 0113 257 6787, register for online and use the app or the internet, call in to reception.

There are various ways to order your regular medications:
• Complete a ‘back copy’ on your existing prescription asking for the same again and leave it at reception
• Request the medication via SystmOne online
• Request that a local pharmacy arranges the ordering of the medicine
Please allow 48 hours for your prescription to be ready using any method.

Call 0113 257 6787

If you have had a blood test or scan it is important that you find out the result. Whilst we try to contact all patients with abnormal results you should not assume that no news is good news. If you register for SystmOnline you can view your results over the web or you can call the surgery number after 10:30am.

To request a home visit please ring the surgery and your details will be passed on to a doctor who will ring you back. If they feel you require a home visit you will be placed on the home visit list. Please note that home visits are only available to patients who live within the practice boundary.

We have trained staff available to act as chaperones if you require one. Please ask one of our team on reception.

The practice does have access to the service of interpreters if needed. Please make sure that you let us know at the time of booking your appointment if you will require this service.

You can now access a variety of services online without having to phone or visit the surgery. Go to the online services page to find out how to get registered.

Questions about the NHS…

Clinical commissioning groups (CCGs) are NHS organisations set up by the Health and Social Care Act 2012 to organise the delivery of NHS services in England.

NHS Leeds Clinical Commissioning Group (CCG) is made up of 97 GP practices and we cover a population of around 870,000 people.

A primary care network consists of groups of general practices working together with a range of local providers, including across primary care, community services, social care and the voluntary sector, to offer more personalised, coordinated health and social care to their local populations. Robin Lane Health and Wellbeing Centre belongs to the West Leeds Primary Care Network.

The Leeds GP Confederation is a ‘not for profit social enterprise,’ working to improve the health of the people of Leeds by strengthening and sustaining primary care. It is made up of all the GP practices in Leeds through their Primary Care Networks, to improve and deliver services, maintain sustainability and share best practice across the city.

The easiest way to find out about all NHS services is to visit the NHS website https://www.nhs.uk/ You can also find out about national health campaigns, ilnesses and lifestyle advice.

All patients have the right to express a preference to see a particular practitioner, and whilst the practice will endeavour to comply it might not always be possible. Patients will also be assigned a “Named GP” who will take overall account of those patients. Patients can ask to change their named GP at any time.